![]() ![]() I am a long-time subscriber and have seen rates gradually increase over the years but the last renewal notice was nothing less than an insult, $500 for 1 year or $900 for 2 years. You need to call WSJ at a local US number listed in their contact directory. ![]() It's a call center based abroad (no, it's not India). At least California has a subscription cancellation law in effect due to companies such as the WSJ/Barrons.ĭon't bother calling the WSJ toll-free number to resolve any issues. They should be prosecuted for predatory, unscrupulous consumer subscription tactics. Actually, you should do it every month so they cannot snatch another month when you try to cancel. Consumers need to make sure they turn off automatic payment each month, as they will keep charging your card. Turns out that means the end of another month. It will refer to "Cancellation at the END of your term" which is left open-ended and vague to suit their crooked subscription practices. All the while, the supposed in country agent, will not provide you with a copy of your agreement they say you signed online, nor will they provide you with proof of cancellation with the actual date. ![]() If you can get past a chatbot, to a live human outside of the USA, they will also attempt to not let you cancel until after they have taken another month from you at the doubled higher rate. Beware - they will lure you in with a $4 month rate, then it will creep up to $20, then they will start doubling that - all without notification. However, they are digital SUBSCRIPTION CROOKS. Only getting one star as newpaper info itself is good. ![]()
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